Employment Opportunities at
Goodwill Industries of SWFL, Inc.

Please read before applying, thank you.

EMPLOYMENT OPPORTUNITIES
July 28, 2010

_________________________________________________________

Attended Donation Center Representative

JOB SUMMARY:

Staff a donation center trailer or other facility to receive donations and provide receipts.

ESSENTIAL FUNCTIONS

1.          Greet donors in a pleasant and professional manner
2.          Maintain a friendly and helpful attitude at all times
3.          Assist donor in the removal of donations from their vehicles
4.          Issue receipts to donors
5.          Provide brochures to donors to promote Goodwill
6.          Sort donations inside trailer/building and place in correct bin or hopper.
7.          Maintain an hourly/daily/weekly record of all donations
8.          Weekly total of all donations provided to supervisor
9.          Assist truck driver in removal of containers from trailer
10.      Keep area outside, underneath and inside of trailer clean and neat at all times.
11.      Refuse unacceptable items in a polite manner

                                               
KNOWLEDGE, SKILLS AND ABILITIES

1.          Ability to work with very minimum supervision
2.          Ability to understand and follow oral or written instructions
3.          Ability to lift up to 50 pounds frequently
4.          Ability to use stairs
5.          Ability to perform all functions in a safe manner. Follow all safety precautions.
6.          Ability to perform basic math
7.          Ability to work in outside environment with exposure to heat and other elements of weather.
8.          Ability to work a flexible schedule to include evenings and week-ends and holidays.

QUALIFICATIONS

1.          High school diploma or the equivalent preferred
2.          Able to independently get to and from assigned site
3.          Maintain a clean and neat appearance daily (uniform).
4.          Must be honest and reliable.
5.          Must be able to work in an open environment, subject to outside weather conditions
6.          Have manual dexterity.
7.          Possess manual dexterity.
8.          Possess good communication skills

https://home.eease.com/recruit/?id=23541

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Job Title:  Loss Prevention Associate

This is a Part-Time hourly position totaling a maximum of 20 hours per week.
The Loss Prevention Associate will assist the Director in detecting, reporting,
and resolving all issues related to loss prevention at all Company Retail Store
locations, Plant & Administration Building & Facilities, Car Lot, Banquet Center and Attended Donation Centers. This position will require frequent local travel and reliable transportation is essential. This position will require evening & weekend work almost entirely. There will be a significant emphasis on performing surveillance activities
and the ability to sit for long periods of time in a motor vehicle without restrictions is required.

ESSENTIAL FUNCTIONS:

1. Ensures that all internal and external investigations once approved and authorized
by the Director of Loss Prevention, are completed in a manner that complies with all company policies & procedures and is conducted legally in full compliance of all local,
state and federal law.
2. This position mandates the ability to favorably and professionally interacting with all levels of local law enforcement personnel, county & state court systems, our Goodwill customers and employees.
3. Understand that no investigation, surveillance or employee interviews will be
conducted without the knowledge and consent of the Director of Loss Prevention
& Safety.
4. Conduct surveillance activities on evenings and weekends at all Company locations
at the direction of the Director of Loss Prevention.
5. Conduct package inspections at retail stores and other company operated locations ensuring that all actions are consistent with company policies & procedures.
6. Immediately notifying the Director of Loss Prevention of any instance where
suspected theft is observed during surveillance or following an authorized package inspection.
7. Video tape record activities during surveillances and maintain proper care of all
company issued equipment which will include but is not limited to: cellular telephones, laptop computer, video camcorder and any other equipment assigned.
8. Report any incident or suspected incidents to the Director of Loss Prevention
immediately involving donation theft, fraud, vandalism, burglary, other suspected
criminal activity, fire or safety concerns involving company property or facilities.
9. As assigned by the Director of Loss Prevention, routinely review and burn video
from the stores closed circuit television system to validate or support investigative
matters both internally and externally.
10. Prepare prompt and complete reports relative to any and all theft incidents or occurrences of consequence to the Director of Loss Prevention.
11. Testify in court concerning any case, criminal or civil, wherein the organization
is a party in interest and which the associate is summoned.
12. Ensure proper report writing, record keeping and retention of evidence.
13. Identifies and ensures timely communication of issues that must be addressed
at a higher level.
14. Assists Director in conducting loss prevention audits, mini audits and control audits/inspections or other business related activities as required.
15. Always represents the organization by maintaining a professional appearance and demeanor.
16. Must be able to consistently adhere to ALL company policies & procedures
17. Miscellaneous duties as requested.

KNOWLEDGE, SKILLS, & ABILITIES:
1. Basic reading, writing, and arithmetic skills.
2. Must have the ability to be punctual and follow approved schedules
3. Ability to make appropriate decisions in stressful and hostile situations.
4. Ability to understand and follow oral and written instructions.
5. Ability to work varied hours/days, holidays, with the primary requirement to
work evenings & weekend hours without restriction.
6. Ability to stand for extended periods, see and hear activity in all locations,
lift and/or move up to 50 pounds occasionally.
7. Vision abilities including close, diction, color, peripheral, depth perception,
and to adjust focus.
8. Ability to climb a ladder without restrictions.
9. Ability to sit for long periods of time when conducting surveillances without
restrictions.
10. Preferred candidates will have strong computer skills and basic knowledge
of closed circuit television systems and covert electronic equipment.
11. Accordingly, excellent communication skills (verbal & written) are required.
12. Ability to favorably interact with all employees and create partnerships within
all levels of the organization.
13. Must be able to complete reports and other paperwork
14. Must pass background check and drug screen
15. Must possess good powers of observation
16. Strong detail orientation
17. Excellent interpersonal skills

EDUCATION, QUALIFICATIONS, & EXPERIENCE:
1. High school diploma/GED required and a two year degree in business,
criminal justice or related field or a combination of education and relevant
Loss Prevention experience.
2. Two to three years experience in the field of loss prevention is preferred
but not required.
3. Surveillance experience is a definite plus
4. Multi-Store experience preferred but not required.
5. Valid Florida driver’s license and a safe driving record.

https://home.eease.com/recruit/?id=54201

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RETAIL MANAGER

JOB SUMMARY:
Retail Store Managers are very high-level employees who are responsible for overseeing all aspects of a store’s operations. Retail Store Managers do or at least are involved in some manner in everything from approving visual displays, ordering a store’s merchandise inventory, setting up pricing policies, to hiring, training, and promoting employees. They are ultimately responsible for the store’s bottom line, and as such must have the right combination of fashion industry knowledge, business acumen, and interpersonal skills to keep their stores profitable. Working long hours, weekends, evenings and holidays are often part of the job.

ESTENTIAL FUNCTIONS:
Store Operations: A. Guest Services:
1. Ensures that staff establishes and maintains effective relationships with customers; resolves guest issues in a timely and satisfactory manner at the store level.
2. Responsible for all functions of the retail store including sales, customer service, and inventory.

B. Merchandising:
1. Ensures that the store has attractive and appropriate displays which include signage throughout.
2. Plan attractive merchandise displays that make effective use of sales area.
3. Order merchandise to stock store to achieve budget.
4. Meets assigned sales performance and profitability criteria.
5. Maintains internal visual merchandising and in-store displays and ensures store appearance meets company standards at all times.

C. Administrative:
1. Prepares accurate required reports and submits on time, develops and maintains annual sales plan and budget, effectively controls store expenses, ensures compliance with loss prevention policies.
2. Maintain records of sales data and bank deposits. Performs daily sales paperwork audits for accuracy and manages daily cash handling.

D. Maintenance:
1. Responsible for physical operation of store and premises, ensures maintenance items are submitted and completed, ensures cleanliness of store and premises.

E. Safety:
1. Ensures a safe working environment through adherence to Kaizen principles, completes incident reports within 24 hours of incident, and submits store inspection report by end of each month.
2. Maintain store premises and grounds in compliance with organization safety and housekeeping practices.

F. Donation Processing:
1. Ensures established production goals are being met, processed donations are distributed to the sales floor in a timely manner, and pricing and grading standards are followed and that donations are processed within 48 hours.

Staff Management:
A. Communications:
1. Fosters effective communications with staff through store meetings provides regular feedback regarding production and sales goals, is perceived as easy to approach and talk to.

B. Staff Management:
1. Recruit, train, develop, and evaluate retail employees in retail operation procedures.
2. Schedule employees to achieve optimum customer service, merchandise display, store security expense control, and to effectively manage payroll expenses.
3. Enforce sales policies and procedures and employee policies and procedures.
4. Supervise and train employees in backroom processing and quality control procedures.
5. Facilitates and participates in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results.
6. Set appropriate individual performance standards for the store in line with organization standards.

Financial Results:
1. Ensures annual sales goal is achieved.
2. Manage retail store location within the organization’s established policy to achieve budgeted revenue and expense.
3. Increases customer count/transactions, average sale per customer and sales per square foot as determined in annual store plan.

SKILLS:
1. Leadership skills that include professional business ethics, assertiveness and self-motivation.
2. Commitment to service and building customer loyalty.
3. Strong interpersonal skills, time management and communication skills.
4. Foster two-way communication that develops team and self.
5. Personal characteristic/skills-interpersonal and management skills; highly organizational oriented yet constantly thinking of the big picture; solid business skills particularly in marketing, accounting, sales, and management.

ABILITIES:
To communicate on the telephone                    
To use computer
To complete tasks with numerous interruptions
To stand during scheduled hours
To solve problems and manage complex relationships
To read, speak, hear and write
To conduct business related mathematics          
To work with little direct supervision
To have full motion range of area above head
To push and lift containers over 50 lbs.
To understand importance of customer service 
To operate cash register and charge machine
To bend, kneel, stoop, pull and carry
To understand that hours include weekend, evenings and holidays.
To ensure that Store Operations are being completed in a timely manner.
To work rapidly, especially during peak sales periods
To prioritize projects and multiple tasks.
To achieve productivity and business goals.      
To supervise and train in stocking, merchandising, cashiering, and customer service.

QUALIFICATIONS:
1. High school graduate or equivalent with courses in Business and Marketing, 2 or 4 year college degree is preferred.
2. Two years experience in a management/supervisory capacity or equivalent.
3. Leadership skills that include professional business ethics, assertiveness and self-motivation.
4. Commitment to service and building customer loyalty.
5. Strong interpersonal skills, time management and communication skills.

RETAIL MANAGER- ARBORGATE:
https://home.eease.adp.com/recruit/?id=508370

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 Job Title: Retail Assistant Sales Manager

JOB SUMMARY:                             

To provide the highest quality products and services to guests of the Goodwill
retail stores.

ESSENTAL FUNCTIONS:

1. Guest Service

• Greets customers upon entry to the store                                                    
• Assists customers on the sales; suggests purchase options                                 
• Is knowledgeable about how purchases and donations create jobs
• Thanks customers for shopping and donations 
• Promotes and models excellent guest service
• Follow and administer A.C.E. policy and procedure                                                  

2.      Merchandising                                                                                                           

• Operates register and charge card system; accurately handles
  money and credit card purchases
• Assists in preparing window and interior displays 
• Pulls dated merchandise   
• Merchandise and stock shelves and racks
• Provides accurate inventory when stocking shelves/racks
• Prepares necessary paperwork; provides accurate reports on daily sales,
  shortages/overages, retail needs sheet
• Maintains visually appealing, clean well stocked sales floor

3. Donation Processing                                                                         

 Sorts and grades merchandise                                                                           
Hang and price items according to established pricing guidelines                          
Meets sorting production goal on a daily basis
Accurately counts sorted merchandise for daily report 
Ensures production goals are met                                                                       

4.         Administrative Duties                                                           

• Responsible for physical operation of store and premises                                                                                                                     
  Performs store opening and closing duties                                                   
• Pesponsible for carrying store keys                                                                       
• Supervises team in absence of Store Manager                                                          
• Participates in local community civic and business organizations
• Responsible for processing time sheets and payroll
• Be flexible to work at other locations temporary or permanently
• Help Store Manager with reviews and evaluations                   
• Effectively communicates needs and concerns
  Store Manager about store operations

5. Staff Management                                                                                                                                                             Mentors and trains new team members 

• Assists in recruitment, orientation and staffing  
  Provides training to new employees    
• Assists with ongoing skills training 
• Shares information with all team members that pertain to
  production and sales goals

• Assists team manager with all aspects of teamperformance management

• Meets regularly with Management team to maintain an effective
  team management approach
  Listens and initiates conversation with team members about store
  improvement, policies, and suggestions
  Co-chairs monthly store meeting with team members and fosters open
  feedback and suggestion
  
  6.  Financial                                                                                             

• Monitors daily, weekly, and monthly reports                                                 
• Assists in developing and implementing annual sales plan                          
• Assists in establishing and maintaining appropriate fiscal budgets                        
• Performs administrative duties and ensures timely completion
• Must follow all company banking and cash control procedures                    

                  
7.         Professionalism                                                         

• reports to work as scheduled                                                                                   
• participates as an active  team player                                                                       
• learns new tasks and accepts new responsibilities                                      
• participates in assigned training activities                                                          
• adapts to changing circumstances without difficulty                                               
• language and interaction with others is always appropriate                            
• treats others with respect                                                                                  
• assumes responsibility for helping to solve problems on the job                   
• develops and maintains cooperative relationship with supervisor                   

8.         Safety

• Assumes the responsibility of Safety Captain
• Sets the example for store team members by working safely
• Conduct store safety inspections on a regular basis
• Presides at monthly safety meetings.
• Trains and educates store team members in safe and efficient work methods
• Keeps Safety/Wellness notebook in readiness for monthly review
  and inspection by Safety/Wellness co-chair persons.

EDUCATION:  
High School/GED preferred

EXPERIENCE:

At least one year of experience in retail management.

RETAIL ASSISTANT MANAGER SANIBEL BOUTIQUE #150
https://home.eease.com/recruit/?id=514947

RETAIL ASSISTANT MANAGER Towne Center #126
https://home.eease.com/recruit/?id=25726

RETAIL ASSISTANT MANAGER - ArborGate  #155
https://home.eease.adp.com/recruit/?id=508372__________________________________________________

Job Title: Shift Supervisor *

Description: Manages store staff and operations within budgetary guidelines
and ensures compliance with all company procedures and policies with direction
from the store manager. Responsible for effective merchandising and sufficient
inventory levels to meet customer demand.  Identify and resolve daily operational
issues and ensure company assets are safeguarded.

Requirements: High school diploma plus prior retail experience and one year
supervisory experience. Excellent interpersonal and communication skills.
Ability to stand for 7-8 hours per day and lift 50 pounds.

Hours: Available to work weekends, evenings and holidays.  Rotating;
Sunday through Saturday; 9:00am – 9:00pm (store hours are subject to change)
*Local Candidates Preferred

Locations:

RETAIL SHIFT SUPERVISOR - ArborGate #155
https://home.eease.adp.com/recruit/?id=508374

RETAIL SHIFT SUPERVISOR-  Pine Ridge #148
https://home.eease.com/recruit/?id=24136

RETAIL SHIFT SUPERVISOR - Englewood #134
https://home.eease.com/recruit/?id=125438

RETAIL SHIFT SUPERVISOR - #123 Springs Plaza
https://home.eease.com/recruit/?id=268376

SHIFT SUPERVISOR - GOLDEN GATE #152
https://home.eease.com/recruit/?id=476686

SHIFT SUPERVISOR - LAKE TRAFFORD #143
https://home.eease.com/recruit/?id=515903

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*** NOT ALL STORES HIRING, CURRENTLY ACCEPTING***
***APPLICATIONS***

Job Title: Sales Associates

Description: Assists customers, processes incoming merchandise,
rotates merchandise, stocks shelves, sets up displays, and performs
housekeeping duties including dusting fixtures and furniture, keeping
store merchandise organized and neat, and operates cash register to
ring up sales and returns.

Requirements: Sales clerk experience preferred; ability to operate a cash register,
make change, and complete credit card transactions. Ability to stand for 7-8 hours
per day and lift up to 50 pounds. Effective interpersonal and communication
skills to interact well with customers. Requires flexibility to work weekends,
evenings and holidays.

Hours: Rotating; Sunday through Saturday; 9:00am – 9:00pm
(store hours are subject to change)

Locations: Charlotte, Lee, Collier, Hendry, Glades
Apply online below:

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*** NOT ALL STORES HIRING, CURRENTLY ACCEPTING*** ***APPLICATIONS***

Job Title: Processor

Description: Receives incoming donations, sort’s donations, hangs donations
and maintain processing area in clean and orderly fashion.  Assists customers,
processes incoming merchandise, rotates merchandise, stocks shelves, sets up
displays, and performs housekeeping duties including dusting fixtures and furniture,
keeping store merchandise organized and neat.

Requirements: Customer service experience preferred. Ability to stand for 7-8
hours per day and lift up to 50 pounds. Effective interpersonal and communication
skills to interact well with customers. Requires flexibility to work weekends,
evenings and holidays.

Hours: Rotating; Sunday through Saturday; 9:00am – 9:00pm
(store hours are subject to change)

Locations: Charlotte, Lee, Collier, Hendry, Glades
Apply online below:

 “All Offers of employment are contingent upon passing a drug/alcohol test.”
Goodwill Industries of Southwest Florida is an Equal Opportunity Employer.